Darshana Konara

SISTIC Cloud Automation

April 2022 - Present

SISTIC is Singapore’s largest ticketing agency and one of the country’s leading e-commerce players, selling over 6 million tickets annually. A pioneer in the industry, we partner with an extensive portfolio of major events and experiences. We help event organisers and content creators grow by enabling consumers to discover, engage and consume our digital and live experiences via SISTIC and our partner networks. We empower our clients and ecosystem partners to achieve success in Singapore and beyond by leveraging our data insights and innovation.

• Analysing user stories
• Identifying automatable test cases from manual test cases
• Creating automation test scripts
• Executing automation test cases
• Writing technical documentations on QE confluence.
• Creating and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Creating and maintained tracking sheets to track progress of test case creation and test execution.
• Reporting during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducting Defect Triage meetings with client teams and assess the impacts of the defects.
• Demonstrating test execution to product owners
• Sharing test reports with stockholders
• Overall Test Management using Entry/Exit criteria of each phase (E.g.: Client Signoffs for artifacts, Acceptance criteria, Client Release Notes, Test Result Summary etc.)
• Creating Knowledge management repositories to retain the domain knowledge in different projects and encouraged teams to adhere to the process for knowledge retention.
• Technologies: Cucumber, Selenium,JavaScript, Jenkins,Jmeter

Project Link: https://www.sistic.com.sg/

Axiata Group - Life Hub automation

June 2021 - April 2022

Axiata Group Berhad, commonly known as Axiata. Life hub provides all kinds of customer service using web portals. Customers are able to manage their SIM/Connection related queries using Life Hub web application. Such as changing the package or SIM replacement.

• Analysing user stories
• Identifying automatable test cases from manual test cases
• Creating automation test scripts
• Executing automation test cases
• Writing technical documentations on QE confluence.
• Creating and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Creating and maintained tracking sheets to track progress of test case creation and test execution.
• Reporting during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducting Defect Triage meetings with client teams and assess the impacts of the defects.
• Demonstrating test execution to product owners
• Sharing test reports with stockholders
• Overall Test Management using Entry/Exit criteria of each phase (E.g.: Client Signoffs for artifacts, Acceptance criteria, Client Release Notes, Test Result Summary etc.)
• Creating Knowledge management repositories to retain the domain knowledge in different projects and encouraged teams to adhere to the process for knowledge retention.
• Technologies: Java, Selenium, Maven, Jenkins, openCV, Python

Project Link: https://www.celcom.com.my/life-hub/login

Axiata Group - New XLife

Jan 2021- May 2021

New XLife is the main application that can be a gate for the XL Axiata family. This is where we make the world of work better for you. With the App, employees can report their daily health condition, update rapid test result information for employees and non-employee and it supports employee time tracking.

• Analysed user stories
• Created manual test cases
• Executed manual test cases on Android and iOS devices
• Communicated with on-site teams
• Wrote technical documentations on QE confluence.
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Demonstrated test execution to product owners
• Shared test reports with stockholders
• Overall Test Management using Entry/Exit criteria of each phase (E.g.: Client Signoffs for artifacts, Acceptance criteria, Client Release Notes, Test Result Summary etc.)
• Technologies: JIRA,Agile, Postman, REST, WordPress

Project Link: XL Employee mobile app

Dialog Group - Digital Lending (Cash/Devices)

Jan 2021- May 2021

FinPal is the one-stop digital solution for all your financial needs. With FinPal you get, Apply for a loan from your mobile from anywhere at anytime - Apply for a device loan from your mobile from anywhere - Experience the largest mobile money & payment services network with over 20,000 cash points across

• Analysed user stories
• Created manual test cases
• Executed manual test cases on Android and iOS devices
• Communicated with on-site teams
• Wrote technical documentations on QE confluence.
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Demonstrated test execution to product owners
• Shared test reports with stockholders
• Overall Test Management using Entry/Exit criteria of each phase (E.g.: Client Signoffs for artifacts, Acceptance criteria, Client Release Notes, Test Result Summary etc.)
• Technologies: JIRA,Agile, Postman, REST, Postgresql

Project Link: Cash or Device Lending

Axiata Group - Celcom Life 3.0

Jan 2020- Sep 2021

Celcom Axiata Berhad, DBA Celcom, is the oldest mobile telecommunications provider in Malaysia. Celcom 3.0 application is a major product of Axiata Group. It has 4million user-base. The Celcom Life application provides solution customer queries such as changing packages, requesting PUK codes, SIM replacement.

• Analysed user stories
• Identified automatable test cases from manual test cases
• Created automation test scripts
• Executed automation test cases
• Wrote technical documentations on QE confluence.
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Demonstrated test execution to product owners
• Shared test reports with stockholders
• Overall Test Management using Entry/Exit criteria of each phase (E.g.: Client Signoffs for artifacts, Acceptance criteria, Client Release Notes, Test Result Summary etc.)
• Created Knowledge management repositories to retain the domain knowledge in different projects and encouraged teams to adhere to the process for knowledge retention.
• Technologies: Java, Appium, Maven, BrowserStack, Appium Studio, ADB Commands, Extent Report

Project Link: Celcom Life 3.0

Axiata Group - R& D team (Test Automation)

Aug 2019- Jan 2020

The objective of the ADL test automation framework is developing a universal solution for test automation. This is the 1.0 version of the framework and totally standalone application. Version 2.0 will be fully web-based test automation that anyone can access via web. It is included with Web automation, Mobile automation (Android and IOS), Web services and Desktop automation capabilities.

• Implemented Fingerprint validation
• Implemented OTP validation
• User interface comparison using AI technologies
• Mobile performance graph generator.
• Technologies: Java, Appium, Maven, BrowserStack, Appium Studio, ADB Commands, Extent Report, OpenCV, Python, Winium, Jenkins

Australian Ethical

Nov 2017 – Aug 2019

Australian Ethical is an ethical wealth management company based in Sydney.

• Analysed user stories
• Created manual test cases
• Executed manual test cases
• Communicated with on-site teams
• Wrote technical documentations on QE confluence.
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Technologies: WordPress, JIRA, GatherContent

Project Link: Australian Ethical Web

Studio 60 AU (Internal product)

Nov 2017 – Aug 2019

STEP Framework is developed to automate the CMS based web applications which are developed for worldwide customers. However, any web portal can be automated easily by using STEP Framework. STEP Framework consist of features like HTML based test reporting and IDE Independent test run using NUnit GUI.

• Implemented C# + Nunit automation framework
• Integrated BrowserStack
• Integrated Winium
• Integrated Extent report
• Integrated rest assured
• Technologies: C#, Selenium, Extent report, Winium, BrowserStack

University of Technology Sydney

Jan 2019 – Aug 2019

: UTS application provide, student can register and choose their courses and submit and check student result via application

• Analysed user stories
• Created manual test cases
• Executed manual test cases
• Communicated with on-site teams
• Wrote technical documentations on QE confluence.
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Designed and Performed Smoke test suite
• Designed and Performed regression test suite
• Technologies: TestRail, JIRA, Epi Server

Project Link: University Of Sydney

CarPass Australia

Oct 2018 – Nov 2019

CarPass is a rent a car application and billing related application. Tested middleware to communicate between 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 and NodeJs based middleware, 𝐒𝐭𝐫𝐢𝐩𝐞 𝐚𝐧𝐝 𝐗𝐄𝐑𝐎 and critical business logics and fee calculations

• Analysed user stories
• Created manual test cases
• Executed manual test cases
• Communicated with on-site teams
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Performed database testing
• Performed web services and verified transactions
• Performed Mongo DB queries
• Technologies: TestRail, JIRA, salesforce, NodeJS, Mongo DB

Project Link: Car Pass

Bardot & Bardot Junior e-commerce

May 2018 – Sep 2018

Bardot is an e-commerce application. Bardot application was developed by using episerver platform.

• Analysed user stories
• Created manual test cases
• Executed manual test cases
• Communicated with on-site teams
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Performed performance testing
• Performed device compatibility testing
• Designed and Performed Smoke test suite
• Designed and Performed regression test suite
• Technologies: TestRail, JIRA, EpiServer

Project Link: Bardot E-Commerce

Shaver Shop e-commerce

Feb 2018 – Apr 2018

Shaver Shop is an Australian and New Zealand speciality retailer application.

• Analysed user stories
• Created manual test cases
• Executed manual test cases
• Communicated with on-site teams
• Created and maintained Requirement Traceability Matrix (RTM) between requirements and test artefacts and Defect management
• Created and maintained tracking sheets to track progress of test case creation and test execution.
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Performed performance testing
• Performed device compatibility testing
• Designed and Performed Smoke test suite
• Designed and Performed regression test suite
• Technologies: TestRail, JIRA, salesforce, NodeJS

Project Link: Shavershop E-Commerce

Radio Rentals e-commerce

Nov 2017 – Feb 2018

Radio Rentals is a South Australian owned retailer of electrical and furniture goods based in South Australia.

• Analysed user stories
• Created automation test cases
• Executed automation test cases
• Reported during Test Designing and Test Execution phases (Test Progress Reports, Daily/weekly management reports, etc.)
• Conducted Defect Triage meetings with client teams and assess the impacts of the defects.
• Designed and Performed Smoke test suite
• Designed and Performed regression test suite
• Technologies: Selenium,C#

Project Link: Radio Rentals E-Commerce

HealthFirst framework integrate with VTAF

Jan 2016 – Nov 2017

HealthFirst maintain their own test automation framework developed on UFT. But issue was, scripting speed is very low. Had to develop script convertor. Then scripters can script using VTAF (Virtusa test automation framework) then upload project file to our convertor tool then generate entire architecture similar to HealthFirst framework and HealthFirst executors can easily execute and speed up scripting.

• Analysed soluations
• Proposed suitable soluation to HealthFirst Client
• Implemented scripted converter
• Due to this implementation, saved 30 man hours

Philips Healthcare NL

Mar 2017 – Aug 2017

Application was developed by Netherland team. The application was gathered data from doctors’ personal data and smart watch data and also insurance team can check patients/customer details.

• Analysed user stories
• Created automation test cases
• Verified REST API responses and data base values
• Configured PEGA
• Implemented test scenarios using selenium
• Shared test reports with on-site team.

Enterprise Application Group (EAG) - Internal Virtusa

Jan 2017 – Mar 2017

: EAG was internal application in Virtusa. This application was related to employee management package

• Analysed user stories
• Created automation test cases
• Verified REST API responses and data base values
• Configured PEGA
• Implemented test scenarios using selenium
• Configured Jenkins and integrated automation suites
• Provided trainings for manual QA teams
• Conducted proof of concepts

Charter Telco

May 2016 – Dec 2016

Charter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum.

• Analysed user stories
• Created automation test cases
• Implemented test scenarios using selenium
• Configured Jenkins and integrated automation suites
• Provided trainings for manual QA teams
• dentified end to end test scenarios

New York Life Insurance (NYL)

JAN 2016 – MAY 2016

Charter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum.

• Analysed user stories
• Created automation test cases
• Implemented test scenarios using UFT
• dentified end to end test scenarios